Notes: This unit is only achieved once, if the candidate already holds this unit on another completed NVQ it becomes excempt.

(QRN ref: 600/3638/2)

Unit Code QCF642
Title Conforming to Productive Working Practices in the Workplace
Level 2
Credit Value 3
Guided Learning Hours 10
Learning outcomes
The learner will be able to:
Assessment criteria
The learner can:
1 Communicate with others to establish productive work practices. 1.1 Communicate in an appropriate manner with line management, colleagues and/or customers to ensure that work is carried out productively.
1.2 Describe the different methods of communicating with line management, colleagues and customers.
1.3 Describe how to use different methods of communication to ensure that the work carried out is productive.
2 Follow organisational procedures to plan the sequence of work. 2.1 Interpret relevant information from organisational procedures in order to plan the sequence of work.
2.2 Plan the sequence of work, using appropriate resources, in accordance with organisational procedures to ensure work is completed productively.
2.3 Describe how organisational procedures are applied to ensure work is planned and carried out productively, in relation to:
– using resources for own and other’s work requirements
– allocating appropriate work to employees
– organising the work sequence- reducing carbon emissions.
2.4 Describe how to contribute to zero/low carbon work outcomes within the built environment.
3 Maintain relevant records in accordance with the organisational procedures. 3.1 Complete relevant documentation according to the occupation as required by the organisation.
3.2 Describe how to complete and maintain documentation in accordance with organisational procedures, in relation to:
– job cards
– worksheets
– material/resource lists
- time sheets.
3.3 Explain the reasons for ensuring documentation is completed clearly and within given timescales.
4 Maintain good working relationships when conforming to productive working practices. 4.1 Carry out work productively, to the agreed specification, in conjunction with line management, colleagues, customers and/or other relevant people involved in the work to maintain good working relationships.
4.2 Apply the principles of equality and diversity and respect the needs of individuals when communicating and working with others.
4.3 Describe how to maintain good working relationships, in relation to:
– individuals.
– customer and operative.
– operative and line management.
- own and other occupations.
4.4 Describe why it is important to work effectively with line management, colleagues and customers.
4.5 Describe how working relationships could have an effect on productive working.
4.6 Describe how to apply principles of equality and diversity when communicating and working with others.